Policies, Terms and Conditions

Updated August 10, 2021

By accessing, signing in, creating an account, submitting an order, or otherwise using you agree to each of the terms and conditions set forth herein ("Terms and Conditions"). These Terms, together with applicable additional terms and conditions referenced below, are referred to as "User Agreement." Please note that your use of this Site constitutes your agreement to follow and be bound by these Terms and Conditions. If you do not agree with these Terms, you may not access the Site.

You as the customer hold every right, authority, and capacity to enter into the agreement and abide by "all" of our terms and conditions that shall be stated here. You may not hold an account, or order from our site unless you are at least 18 years of age.

We reserve the right to revise these Terms at any time. As such, you should check these Terms periodically. Changes will not apply to any orders we have already accepted unless the law requires otherwise. If you violate any of the terms of these Terms you will have your access canceled and you may be permanently banned from accessing the Site. If you access the Site after we have posted changes to these Terms, such access shall constitute your acceptance of those changes, if you have or have not actually reviewed them.

Acceptable Use Policy, including all of its contents, such as text, images, and the HTML used to generate the pages, are our property or that of our suppliers or licensors and are protected by patent, trademark, and/or copyright under United States and/or foreign laws. Except as otherwise provided herein, you may not use, download, upload, copy, print, display, perform, reproduce, publish, modify, delete, add to, license, post, transmit, or distribute any such materials from in whole or in part, for any public or commercial purpose without our specific written permission. You are also agreeing to not use this website to violate the law in any way and to not upload or spread any computer viruses, or any software that is intended to damage or alter the functionality of our Site and services in any way. We grant you a personal, non-exclusive, non-transferable license to access and to use the information and services contained on the website subject to your compliance with these Terms. In turn, you grant us a non-exclusive, royalty-free license to use any content you post on the Site for any purpose, subject to the express provisions of these Terms.

Privacy and Security Policy

Pet Supplies 4 Less is committed to safeguarding the privacy and security of your information. We value your trust and know the privacy of your information is important, whether you are a pet or animal owner, veterinary health care provider, or any other business. Pet Supplies 4 Less is dedicated to help maintain and improve the health of your pets and animals and work diligently to make your shopping experience easy and secure. We collect both personal and non-personal information in several ways thru your interactions with us and visits to our Site. Please see our Privacy and Security Policy to understand our practices.

Description of Services

We make various services available on this site including, but not limited to, the sale of animal health pharmaceuticals, veterinary medical supplies, pet and large animal supplies, grooming supplies and equipment, and related products for dogs, cat, small animal, equine, livestock, birds, fish, reptile, farm, kennel, and other like services. You are responsible for providing, at your own expense, all equipment necessary to use the services, including a computer, modem, and Internet access (including payment of all fees associated with such access).


Using our site or communicating with us via telephone (including mobile), e-mail, Facebook, Instagram, you are consenting to receiving communication from us in the same way. You will be able to have phone conversations and emails available on your record with us, however we cannot promise that messaging via social media will be put on your record here with us. We can ensure that we will work across all forms of communication to find answers for you, our customer.

  • Mobile Terms of Service
    Last updated: May 24, 2024

The Pet Supplies 4 Less mobile message service (the "Service") is operated by Pet Supplies 4 Less (“Pet Supplies 4 Less”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Pet Supplies 4 Less’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Pet Supplies 4 Less through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Pet Supplies 4 Less. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18552151086 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Pet Supplies 4 Less mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18552151086 or email

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

User Content

Posting on our page, writing a review, or engaging with our activity across social media platforms means you grant us the right to publicly display your feedback and comments on our site or Social Media pages. We treat feedback, communications, and suggestions as non-confidential, and will consider these when discussing how to better ourselves. If you shall not want us to keep this confidential, you shall not submit any content to us, unless it should be in private messaging.

Intellectual Property Rights

Pet Supplies 4 Less contains trademarks and service marks owned and used by PS4L, which include but are not limited to Pet Supplies 4 Less, out logo, and many of our brands. Any use of branding is prohibited. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store, Copyright © 2006, ALL RIGHTS RESERVED. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.


To take full advantage and order off our site, it would be required that your register for an account with Pet Supplies 4 Less, and provide information displayed on our registration form. As you submit this information, you agree that the information is accurate, you will keep us updated with any new information, and your use of our site does not violate any laws. If you suspect questionable activity on your account, you must provide us with this information, and we will be able to suspend your account to protect you and your information from future questionable activity.

Pet Supplies 4 Less will use your email address from time to time to update you on any promotions, discounts, and product updates. We may also use your address for mailings of catalogs, promotional, or informational material. We do not sell your information to marketing companies.

Terms of Sale

Terms of Sale ("Agreement") apply to your purchase of products, medications, and supplies sold to you by Pet Supplies 4 Less. You agree to these terms by placing your order. If you have already placed your order and no longer want to be bound to this Agreement, then you must promptly cancel your order by calling 877-813-7387. Please act promptly and note that canceling an order may carry a cancellation fee, restocking fee, or other fees. Please also review our Return Policy. On occasion, you may be able to submit your order for processing, but your order is subsequently canceled due to unavailability of product. You acknowledge that products may sell quickly and there may be a short period of time after an order has been submitted, where the product is no longer available. You agree that we may cancel your order after you have received a confirmation email without penalty. Your order is subject to cancellation by Pet Supplies 4 Less, by our sole discretion.

  • Order Acceptance
    A receipt of an order number or email order confirmation does not propose the acceptance of your order. Pet Supplies 4 Less reserves the right without prior notification, to limit the order quantity of any item, and to refuse service to any customer. Verification of certain information or additional form signatures may be required for an order to be accepted and processed. Prices and availability of products on the Site are subject to change, without notice. All errors will be corrected on the Site as discovered. Pet Supplies 4 Less reserves the right to revoke any stated offer and to correct any error, inaccuracy, or omission (including after an order has been submitted). Pet Supplies 4 Less reserves the right to refuse or cancel any order for any reason; and restrict or terminate your account for any reason as well.
  • Prescription Order Acceptance and Cancellation

  • All prescription items are non-returnable and non-refundable.

    • By placing a prescription item order with Pet Supplies 4 Less you acknowledge the FDA and Kansas Board of Pharmacy guideline for pharmacies on pharmaceutical returns. If you have already placed your order and no longer want to be bound to this agreement, then you must promptly cancel your order by calling 877-813-7387. Please act promptly and note that canceling an order may carry a cancellation fee, restocking fee, or other fees. Once a prescription order has shipped it is the property of the client and cannot be returned.
    • If you are looking for a specific expiration date for a product, we advise you to call us before placing your order as you will not be able to return your order if the expiration date is not to your satisfaction.
    • Prescription orders cannot be processed without a valid veterinarian's prescription. If the valid prescription for the item(s) ordered is not received from your veterinarian within 10 business days from the date of our order, your order will be cancelled.
    • Temperature Sensitive Prescription items that must be kept at cool temperatures to ensure potency will automatically have a Styrofoam cooler with iced added, which adds an additional $5.00 charge to the order and will follow same shipping rules as vaccines, only shipping the first of the week.
      Please see our Prescription Disclaimer and Shipping Policy for additional information and to review any questions you may have.
  • All Vaccines are non-returnable and non-refundable.

    • Because vaccines are a temperature sensitive item and must be kept at cool temperatures to ensure potency, Pet Supplies 4 Less only ships Overnight or 2nd Day Service.
    • All vaccine orders automatically have a styrofoam cooler with iced added, which adds an additional $5.00 charge to the shopping cart.
    • When you receive your order, the ice packs will be melted but they will have already done their job protecting your biologicals. Be sure to keep your vaccines refrigerated until you are ready to use them. Never freeze a vaccine or biological. All biologicals instruct that you use the entire contents when first opened. All our vaccine handling controls are based upon advice from the manufacturer, professional consultation, and internally tested control procedures.
    • Vaccines are only shipped early in the week. Please see Shipping Policy for details.
  • Rabies Shots are non-returnable and non-refundable.

    • Rabies are a vaccine and a temperature sensitive item. It will have the same method of shipment as vaccine orders, listed above, including automatically adding a styrofoam cooler with ice for $5.00 to order total and expedited shipping during the first of the week only.
    • Please note that because it is unlawful in many states to purchase Rabies Shots from any source other than a licensed veterinarian, Pet Supplies 4 Less is only able to ship Rabies Shots to those states in which it is legal. If you live in a state where it is unlawful to ship Rabies Shots, Pet Supplies 4 Less will note this upon receiving your order and will notify of the product removal and credit being returned to the method of payment.
  • Unavailability of Product

    On occasion, you may be able to submit your order for processing, but your order is subsequently canceled due to unavailability of product. You acknowledge that products may sell quickly and there may be a short period of time after an order has been submitted, where the product is no longer available. You agree that we may cancel your order after you have received a confirmation email without penalty. Your order is subject to cancellation by Pet Supplies 4 Less, by our sole discretion.

  • All Special - Order Product is non-returnable and non-refundable.
    Certain products on our site are special order. These products are not able to be added to your cart. To place an order please phone 877-813-7387. Payment is required at the time order is placed. Product shipping will be delayed up to an additional 10 days. Please see Shipping Policy for more details.
  • Auto-Ship & Save
    Save 5% on Selected Autoship items for First Order and 5% on all Future Selected Autoship Item Reorders. Autoship is an easy way for items to be automatically delivered on a regular schedule. Autoship is easily managed online and can be canceled at anytime. Simply choose how often you want to receive your items, and it will be automatically delivered to your doorstep. A discount is applied to all autoship orders. Free standard ground shipping is included on most orders over $69. Please see Shipping Policy for details. An email reminder is sent 3 days before the autoship is scheduled for shipment. Order frequency, next order date and/or quantity can be changed in the 'autoship' section in your account. Changes to orders may be made anytime within 24 hours of the next scheduled order date. At this time, autoship is only available on select items. Items that have the Autoship & Save icon are available for autoship subscription deliveries. See Autoship & Save for additional answers to your questions.
  • Payment Methods

    We accept the following credit cards: Visa, MasterCard, and Discover. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Pet Supplies 4 Less may process payment for and ship items of an order separately. For other types of payment methods please call 877-813-7387.

  • Taxes
    Pet Supplies 4 Less will charge and withhold the applicable sales taxes for those jurisdictions in which we are required to collect sales tax.
  • Promotions, Coupons, and Special Offers
    Promotions, coupon codes and special offers may or may not be combined with any other offer, depending on the type. Promotions, coupon codes and special offers may or may not be limited to one use per customer based on the offer. Promotions and coupons do not apply to previous purchases, perishable, oversized, dropship or special-order items. Promotions include but are not limited to: BOGO offers, coupons, special purchases, bundled promotional items. Coupon codes cannot be used on sale items, quantity discounts or shipping and handling fees. Additional product exclusions from coupon codes are Merck brand items. Coupon codes are not automatically applied to your order. You must enter the coupon code in the shopping cart exactly as stated to receive the discount. Free shipping offers valid for standard ground delivery service in the 48 contiguous United States (Lower 48 States and District of Columbia) only and excludes freight orders.

Risk of Loss

All items purchased from Pet Supplies 4 Less are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Limitation of Warranty & Liabilities

Although Pet Supplies 4 Less reserves the right to correct any errors, omissions, or inaccuracies, we do not accept any responsibility for the accuracy, reliability or completeness of any information, content, materials, services, products, merchandise, functionality or other resources on the website, even typographical or imaging errors, including the substance, accuracy, of any product information listed on the website. Further, we do not represent that the Site will operate without interruption or error, nor do we provide any assurances of the availability or usability of the online shopping services.

Pet Supplies 4 Less does not accept any liability for the consequences arising from the application, use, or misuse of any products contained on or made available through the website, including any injury and/or damage to any pet, person or property as a matter of product liability, negligence, or otherwise.

Pet Supplies 4 Less further disclaims any responsibility for the accuracy, reliability, currency, availability, or completeness of any information or advertising found on any third-party sites that link to or from the Pet Supplies 4 Less website. Pet Supplies 4 Less also does not accept any responsibility for product failures, interactions, side effects, and allergies. All cases for the aforementioned must be handled by the manufacture of the product and we encourage reporting to the FDA web site.

  • Pricing
    The products are available while supplies last. You will see the price of a product, and its variants when you click on that product. The price follows "Price" just above our "Add to Cart" button. Our prices are clearly displayed on the Site quoted in U.S. dollars. Prices are subject to change without notice. Pet Supplies 4 Less may also change, delete, move, or add product without notice on the Site.

  • Product Descriptions
    Here at Pet Supplies 4 Less, our goal is to provide you, our customer, with accurate information. However, we cannot guarantee that our product descriptions or other content on our site is accurate and complete, but we do our best to keep this information as accurate and current as we can. If we have made a mistake, and the product you got is not as it was described, let us know and you can return the item.

  • Product Information
    Here at Pet Supplies 4 Less, we strive to give you accurate information and data – however due to our information and data being compiled together from various sources, they are provided "as is" and "as available". By using our site, you agree that "any" and "all" information contained in our website is at your risk, and to the extent permitted by applicable law.

  • Product Misuse
    Pet Supplies 4 Less disclaims any responsibility for the use or misuse of products and the methods of use described on this site. All comments regarding products on this site are intended to be correct and accurate but purchasers/users should be guided solely by their own judgment and opinion coupled with professional veterinarian advice, which should be sought in all animal health matters. The manufacturer's labels should always be followed.

Links to other Web Sites and Services

  • Third Party Sites
    To the extent that this Site contains links to outside services and resources, the availability and content of which Pet Supplies 4 Less does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

  • Social Media
    Our site may contain links and advertisements for third party websites. This includes social media (we are active on both Facebook and Instagram). We do not control these third-party sites, nor are we responsible for them. We give links to these sites for your convenience and we do not review, or monitor the totality of these sites, but only our account on these sites. Promotions and offers given on these platforms are approved by us if the post was made from the Pet Supplies 4 Less account.



You agree to defend, indemnify, and hold Pet Supplies 4 Less harmless from and against any, and all claims, damages, costs, and expenses, including attorneys' fees, arising from, or related to your use of our Site.

Limitations Regarding Information, Articles, and Advice

All statements on this site are intended to be correct and accurate but purchasers/users should be guided solely by their own judgment and opinions coupled with professional veterinarian advice, which should be sought in all animal health matters.

Contact Us

If you have questions about our Terms of Use or Privacy Policy, please contact us:

Pet Supplies 4 Less
713 4th St
Fairbury NE 68352

Pet Supplies 4 Less thanks you for choosing our Site and we look forward to serving you and your pet!