Privacy and Security Policy

Pet Supplies 4 Less is committed to safeguarding the privacy and security of your information. We value your trust and know the privacy of your information is important, whether you are a pet or animal owner, veterinary health care provider, or any other business. Pet Supplies 4 Less is dedicated to help maintain and improve the health of your pets and animals and work diligently to make your shopping experience easy and secure. We collect both personal and non-personal information in several ways thru your interactions with us and visits to our Site. Please review our Privacy Policy to help you understand what personal information we collect, how we use it and Security measures taken.

This Privacy and Security Policy (“Policy”) describes the information, privacy, and security practices for our Site. It clarifies our information handling practices regarding the personal information you choose to provide to us, as well as information we collect about how visitors use this Site. The Policy gives you choices in the use of your personal information and provides you the opportunity to update or revise your personal information. It also provides information for security safeguards, limits the sharing of your personal information, and our commitment to comply with applicable privacy and security requirements. For any of your privacy or security concerns methods of contact are provided at bottom of policy.

By providing Pet Supplies 4 Less with your personal information upon participation in any activities described in this policy you have given us consent to our collection methods, use, and handling of your information as explained in this policy. Following is what we may do with information collected from visiting our Site, or personal information you provide to purchase our products, services, participate in our programs, sign up at a trade show, and request a catalog.

• Create an Account on our Site to place an order requires the following personal information. You must provide your name, address, phone number, email address, and a password. If you have created an account or logged in an abandoned cart email will send you a message. Credit Card information is collected when you make a purchase. Our secure servers protect your information using advanced encryption techniques and firewall technology. Additional information about your visit is also collected such as IP Address, operating system, location information, and other device information.
• When placing an order in the pharmacy for your veterinary prescription other information is collected such as pet name and other identifying information regarding your pet. We also collect veterinarian name and contact information in the pharmacy enabling us to fulfill your prescription.
• Certain personal information is also collected when you use our services, such as speak to your account representative, chat with customer service, sign up for our email or catalog, sign up for SMS text, enter a sweepstake or contest, participate in survey, use our Make an Offer option, add a product to a Wish List, or ask to be added to a product Wait list.
• If you choose to provide a review or rate a product, by entering your name, email, a star rating, and short message, you have authorized us to disclose this information to other shopper interested in that product.
• We use your personal information to provide customer service to you, fulfill your requests, make it possible to deliver products you have ordered, enables us to contact you in the event of order problems, and assist you when you order again.
• We use cookies to understand how you use our site and to improve your experience. This includes personalizing content and advertising. The browser cookie is a small data file that our Site sends to a visitor’s browser that expires after 8 hours of inactivity. Cookies let us "remember" information about your preferences and session and help us measure the performance of marketing campaigns. Actions monitored include links clicked, order total, pages visited, and other relevant data to help us improve your shopping experience on our Site. No personally identifiable information is stored in these cookies. If cookies are disabled in your browser, we will not be able to remember any items that you have placed in your cart.
• We also use carefully screened 3rd party service providers to provide interest-based advertisements to you on this or other websites. Some 3rd party companies have their own tracking technologies that allow them to collect a limited amount of data that does not allow them to identify you directly, but is related to your browsing on our Site, such as products you have viewed, put in cart, and purchased. We do not control this technology.
• Additionally, as a convenience to our customers, we have links to outside websites that we feel are helpful to you. We do not control any tracking or content of those websites. Inclusion of these links does not imply Pet Supplies 4 Less endorsement of other companies, their Websites or their products or services. This Policy does not apply to other Websites that may be accessible through our Site, including third-party sites that display the Pet Supplies 4 Less trademarks or otherwise promote Pet Supplies 4 Less products and services. We encourage you to read the privacy policies of those other sites and third parties to learn how they collect and use information about you.

• Also, we must share your information with third party companies to provide products and services to you such as packaging and shipping your order. We only share the information that is needed for the third party company to provide the necessary product or service, and all of our third party companies are contractually-restricted from using your information for any reason other than helping us to provide the necessary product or service.
• To improve the accuracy of our customer database, identifying potential customers and sending Pet Supplies 4 Less marketing communications, we may combine the personal information you have provided to us on our Site, signing up for a service, or participating in any event with publicly available information and information we receive from or cross-reference with our marketing partners and others. An example would be the U.S. Post Office to verify accuracy of addresses.
• We may be required to disclose your personal information for legal reasons, such as in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and Pet Supplies 4 Less. We may also release personal information in the event of a corporate sale, merger, reorganization, dissolution, or similar event. We will require such parties to treat your personal information in accordance with our Policy and to use and disclose your personal information solely for the purposes for which it was collected.

Pet Supplies 4 Less retains your data for as long as we believe there is a business, legal or security reason for doing so, even if you are no longer an active customer. We also keep information as otherwise required by law.

• Cookies and how the help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you set your browser to limit or remove cookies or otherwise block our use of cookies, some Site features may be unavailable or unable to function properly. Your device may not give you the ability to control cookies.
• Email Marketing Opt-Out may be done at any time by either following the Unsubscribe instructions at the bottom of our promotional emails or you may contact our customer service representatives at the phone number or email address at bottom of policy. Please note that depending upon the time of your request to unsubscribe from email marketing, it will not stop any marketing or advertising that has already been generated for distribution or is otherwise queued to send, that has occurred prior to the time when we can implement your request and delete your information from our active records. If you unsubscribe from marketing communications, will still receive emails from us that are necessary to process your order or respond to your requests. such as email or text notifications about your order status, recall information and other administrative information. Your information will remain in our database but will be marked as inactive, so you do not receive marketing materials from us.
• Periodic mailings Opt-Out about products and services or regular catalog mailings may be Unsubscribed by contacting our customer service reps at the phone number or email address at bottom of policy. You will receive mail advertising if your request was received and implemented after mail advertising had already been sent to printer. Your information will remain in our database but will be marked as inactive, so you do not receive marketing materials from us.
• Text Messages (including SMS and MMS) Opt-Out by replying STOP to cancel after receipt of text message. To opt-out at any time text the word STOP to shortcode 31996. You agree to receive a final text message confirming receipt of your opt-out.
• Targeted Advertising Opt-Out by visiting the DAA consumer opt-out page at https://www.aboutads.info/choices Also, you can generally opt-out of receiving personalized ads from member of the Network Advertising Initiative (NAI) by visiting the NAI consumer opt-out page. Opting out will not mean that you will no longer receive our ads, rather, it just means that those ads will not be targeted to you based upon data collected from you on our online Services. To learn more about this practice and to know your choices about not having this information used by these companies, you can visit network advertising choices.
• Do Not Track feature that may be available in your browser and are not capable of satisfying the preference you set. Pet Supplies 4 Less online services do not support a "do not track" feature. By using this website, you are consenting to our practices and policies. For more information about Do Not Track, visit https://www.eff.org/issues/do-not-track.

Please note if marketing “opt-out” is requested by email or letter communication methods, be sure to include your full name, address, phone number, and email address. Indicate specifically which PSL communications you wish to stop receiving, including specific email addresses to be removed, which will help us identify you correctly in our systems and accurately process your “opt-out” request.

• Right to Delete. You have the right to request deletion of personal information Pet Supplies 4 Less has collected from you, subject to certain exceptions. Please fill out the following form Delete My Information Form or contact us in writing at our adress at bottom or policy
• Right to Know. A California resident may request access to a copy of and information about personal information Pet Supplies 4 Less has collected about you and information about personal information shared with its partners and third parties over the past 12 months. Please fill out the following form Request My Information Form or contact us in writing at our adress at bottom or policy
• Emails. To not receive marketing information from this Service, follow the opt-out instructions above.
• Cookies. To delete or block cookies and other technologies, follow the instructions above.

Please use one of the forms above or contact us in writing with the subject line or attention: California Privacy Rights. Pet Supplies 4 Less address is listed at the end of this Privacy Policy below.

We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record keeping purposes and to process transactions and facilitate customer requests. We do not discriminate against you for exercising any of your rights above, though we are not able to provide some services to you without such information.

Pet Supplies 4 Less does not “sell” any personal information of our consumers.

Contact Pet Supplies 4 Less with any questions about this Privacy Policy by using the information at bottom.

• Email at Marketing@PetSupplies4Less.com
  Call us at 877-813-7387
  Monday - Friday: 8 AM – 5 PM Central Time (CT)
  Saturday and Sunday: Closed
  Holiday Schedule: Closed New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas

• Mail your request to:
  Pet Supplies 4 Less
  Attn: Customer Service
  713 4th Street
  Fairbury, NE 68352