30 Day Guarantee Return Policy
If you are not completely satisfied with an item purchased from Pet Supplies 4 Less, simply return it with proof of purchase within 30 days of the purchase date for a refund at the original purchase price. Some exceptions apply.
A flat $4.99 return shipping fee will be deducted from the final refund amount for all mailed-in returns.
Start a web order return here.
Refund Exceptions
- Vaccines and Rx prescription drugs are non-returnable and non-refundable.
- Shipping, freight, service charges, hazardous charges, and drop-ship fees are non-refundable except due to a shipping error or manufacturer defect.
- Saddles, saddle pads, and bits must be returned in new and unused condition.
- Horse blankets and sheets may be returned only if defective or if returned within 30 days of purchase in new and unused condition.
- Electronic training equipment, collars, clippers, and clipper blades may be returned only if defective or if returned within 30 days of purchase in new and unused condition.
- Personalized, monogrammed, or custom items are not returnable. If inaccurate, please provide verification for return assistance.
- Items showing signs of use will not be refunded unless defective or inoperable.
- Items marked as Final Sale or No Returns may not be returned.
- Pet Supplies 4 Less gift cards cannot be returned or redeemed for cash or credit except where required by law.
Opened items may incur a restocking fee if they cannot be resold.
Damaged or Missing Parts
Contact Pet Supplies 4 Less Customer Service at 877-818-7387 within 3 days of delivery for resolution.
Pet Supplies 4 Less reserves the right to amend or change the returns policy at any time.
Contact Information
For questions about your order or help with a return:
- Phone: 877-813-7387
- Email: cservice.psl@petsupplies4less.com
- Online Chat: Available on our website
Disclaimers
Pet Supplies 4 Less is committed to providing you with fair and competitive pricing. Prices are subject to change without notice. Pet Supplies 4 Less disclaims responsibility for pricing errors.
Pet Supplies 4 Less also disclaims responsibility for the use or misuse of products and any methods of use described in this catalog. The manufacturer's label should always be followed. No Pet Supplies 4 Less employee is authorized to recommend deviations from label usage. Customers should rely on their own judgment and consult professional veterinary advice for all animal health matters.